From: Jermaine Ruan To: Ann Rodriquez Cc: "Jeffrey E." <jeevacation®gmail.com>, Richard Kahn Subject: Re: update phones Date: Sat, 18 Jul 2015 17:54:18 +0000 Good Day All, The Innovative line crew will not be able to check our line today, we are scheduled for Monday 7/20/15 ( tickedi: 127975). The status still remains outgoing calls only LSJ can not receive incoming calls. I am leaving LSJ and Terrence the Cabrita point pole since innovative will be a no show today. I have requested that innovative call if they are going to do anything to the circuit from the main office. So I can update you when necessary. Regards JRuan On Sat, Jul 18, 2015 at 11:53 AM, Jermaine Ruan < > wrote: Good day all The in-coming call are still an issue, but out-going call are back online. Innovative network office has been alerted to the issue. (Note: they did not send a line crew Terrence found the problem on the DMark (innovative equipment) and fixed it.) Terrence also states the A/C unit that cools the box is malfunctioning. Regards Jruan On Sat, Jul 18, 2015 at 11:27 AM, Ann Rodriquez Phones are back up again. Arm R. On Jul 18, 2015, at 10:28 AM, Jermaine Ruan < > wrote: Good day all > wrote: Terrence and I are on site in the two locations. I am at Lsj and Terrence at cabrita point at the pole. Innovative has yet to show we called the main office for them to have the network division mobilize their crew. Regards Jruan Sent from my iPhone EFTA00632056