JEGE, LLC 6100 Red Hook Quarter, B3 St. Thomas, USVI 00802 FOR SETTLEMENT PURPOSES ONLY September 14, 2015 Ms. Jennifer Laing Regional Customer Manager Rolls-Royce North America, Inc. 12365152nd Street N. Jupiter, FL 33478 Re: Gulstream G-IV Aircraft, Serial No. 1085, U.S. Registry No. N-212JE Dear Ms. Laing: I have just received very disturbing news from my client's chief pilot, Larry Visoski, who advised me that Rolls-Royce is not standing by its agreement or meeting its responsibilities in relation to vibration that may be proven to be caused by the existing Rolls-Royce engines equipped on the above-referenced aircraft. In the previous meetings and telephone conferences between Kathleen Goncalves and Mr. Visoski, Ms. Goncalves unequivocally advised Mr. Visoski that if the vibration is remedied by an exchange of the existing engines with loaner engines, your bosses at Rolls-Royce had agreed that the existing engine removal, the delivery, installation and lease costs for the loaner engines, and the early induction of the existing engines for midlife inspection, as well as the midlife inspection itself, would all be fully covered and be without charge to my client under its corporate care agreement with Rolls-Royce. Mr. Visoski has perfect recall of the April 18th, 2015 phone conversation with Ms. Goncalves during which she confirmed this agreement, provided that my client caused certain tests and inspections specified by her to be conducted on the aircraft. At Ms. Goncalves's direction and reasonably in reliance on the above agreement from Rolls-Royce, Mr. Visoski caused all such specified tests and inspections to be completed at substantial cost to my client in excess of $348,000. At the eleventh hour, after conducting all of Rolls-Royce's required tests and inspections, while we were attempting to finalize plans for the engine swap, Ms. Goncalves first informed us that the approval from her Rolls-Royce bosses was conditional on a