From: BS MYeShop < To: Karyna Shuliak Subject: Re: shoes order for US Date: Fri, 04 Dec 2015 09:37:49 +0000 Dear Karyna, We can't order a product for you, the only way to order a product on our website is to pay with your credit card but we can't accept a bank transfer or order it for you. The only solution we have for your is to ask your friend in Paris to go in one of our shop and buy the product for you. We hope you will understand, Best regards, Mellow Yellow Team. 2015-12-04 5:55 GMT+01:00 Karyna Shuliak < >: I tried both of the formats you gave me, still does not work..Could you please order it for me if I give you the details? Thanks, Karyna. On Dec 3, 2015, at 10:11 AM, BS MYeShop < wrote: Dear The french format of a cellphone number is +(countrycode) You have to enter a french cellphone number and it will work. Best regards, Mellow Yellow Team 2015-11-30 19:04 GMT+01:00 Karyna Shuliak < >: Unfortunately nothing works. I tried cell phone, tried entering different ways, with and without the area codes, nothing works.. May be you could give me an example what format could work please? Thank you. On Nov 30, 2015, at 11:06 AM, BS MYeShop < > wrote: Dear The phone number asked is a mobile phone one, you entered a fix-lined one. You have to try with a cellphone number, we hope it will work this time. Best regards, EFTA00573677