From: BS MYeShop To: Karyna Shuliak Subject: Re: shoes order for US Date: Thu, 03 Dec 2015 15:11:13 +0000 Dear Karyna, The french format of a cellphone number is +(countrycode You have to enter a french cellphone number and it will work. Best regards, Mellow Yellow Team 2015-11-30 19:04 GMT+01:00 Karyna Shuliak < >: Unfortunately nothing works. I tried cell phone, tried entering different ways, with and without the area codes, nothing works.. May be you could give me an example what format could work please? Thank you. On Nov 30, 2015, at 11:06 AM, BS MYeShop < wrote: Dear Karyna, The phone number asked is a mobile phone one, you entered a fix-lined one. You have to try with a cellphone number, we hope it will work this time. Best regards, Mellow Yellow Team 2015-11-30 16:49 GMT+01:00 Karyna Shuliak < >: Thank you. I am trying to order online to deliver to my friend's address in Paris, but the order wouldn't go through, because every time the contact phone number appears to be in a wrong format. I tried to enter it in many ways, but it does not let me place the order. Please advice. You can call me at +1- I attached a photo on the bottom: <Screen Shot 2015-11-30 at 10.48.02 AM.png> Thank you, Karyna. On Nov 30, 2015, at 4:27 AM, BS MYeShop < > wrote: Dear Karyna, Thank you for your interest in Mellow Yellow. Unfortunatelly we don't ship to the US, only to France, Belgium, Andora and Monaco. Best regards, EFTA00573652