From: To: Rich Barnett Subject: Fwd: Date: Wed, 08 Feb 2012 18:35:49 +0000 FYI. I have sent the flooring people another updated email with all the issues so they can show the new install people what they are dealing with in order to be prepared. If they come on Monday to try and fix everything, is that OK with you? JE will be back Tuesday night Begin forwarded message: From: MICHAEL LADENHEIM < Subject: Re: Datt6kjausa 8, 2012 1:32:27 PM EST To: Cc: Sarrah- Im making attempts to get someone there in the next day or two for inspection but I'm not sure if I can turn that around in such a tight time frame. What I would like to do is send an installation crew back on Monday to complete the job. The photos you provided gave me ample information to judge what needs to be addressed and I will make sure they have the proper tools and materials to do so. I will keep you posted on getting someone there for inspection but lets plan on completing the job on Monday either way. Please let me know f this works for you as I will have Bernie, installation manager, call you to confirm. Thank you > On Wed, 08 Feb 2012 11:16:55 -0500, Hello Bernie and Mike, > wrote: I think whatever new installer you intend to send to try and fix this job should come to just have a look at the issues first to see if they can even fix them, and if they can, they can come to the job prepared with the proper materials needed. We don't need to waste anymore time than we have to. If someone can come look at the job tomorrow, that would be the best for us. I am in town tomorrow, but leave Friday morning. Rich, the house manager will be back at the house on Monday, and that's when we would like the work to be finished before the owner comes back on Tuesday. Please let me know if that works. EFTA00531924