From: To: Cc: Subject: Date: Inline-Images: MICHAEL LADENHEIM Wed, 08 Feb 2012 16:16:55 +0000 IMG_2190.jpeg; IMG_2202.jpeg; IMG_2191.jpeg; IMG_2194.jpeg; IMG_2195.jpeg; IMG 2207.jpeg; IMG_2200.jpeg; IMG_2203.jpeg; IMG_2204.jpeg; IMG_2210.jpeg; IMG 2212.jpeg; IMG_2213.jpeg; IMG_2214.jpeg Hello Bernie and Mike, I think whatever new installer you intend to send to try and fix this job should come to just have a look at the issues first to see if they can even fix them, and if they can, they can come to the job prepared with the proper materials needed. We don't need to waste anymore time than we have to. If someone can come look at the job tomorrow, that would be the best for us. I am in town tomorrow, but leave Friday morning. Rich, the house manager will be back at the house on Monday, and that's when we would like the work to be finished before the owner comes back on Tuesday. Please let me know if that works. These 2 show how the design is crooked; it veers to the left. If you notice in the second photo, this is of the adjacent wall to the cabinets, it is also skewed; the black diamonds are gradually getting smaller against the wall. So, if it's crooked against both the wall and the cabinets, it would be safe to conclude that the flooring is indeed skewed itself, not that the cabinets or wall is skewed. There are tears in the material in several of the corners. Not sure how this will be fixed? I understand caulking will help the edges look finished, but it won't hide the tears. Where to begin on these. If it was temporarily put down to avoid someone tripping, why was it glued down? and very meticulously small triangular pieces were cut to fill in the small spaces. Why bother cutting so many small little pieces to fit in the holes if it was meant to be temporary? I don't buy it. Your explanation doesn't make any sense. There is no excuse for this. EFTA00531842