From: Lesley Groff To: Apple Contact Cc: Rich Kahn >, merwin dela cruz < Subject: Re: Attn: Martin- Your order is on its way. Date: Mon, 17 Dec 2018 23:19:17 +0000 super! thank you. On Dec 17, 2018, at 6:15 PM, Martin O'Brien, Apple Business UES < > wrote: Hi Lesley & Merwin- Hope you're both well! I've requested a return label from our support team. Any items ordered and shipped via the business channel must be shipped back to our warehouse. Once I receive the label, I will forward it to you with instructions on returning the watch. Anything else, please let me know! Best Wishes, Martin O'Brien Business Expert Apple Upper East Side www.apple.comketailiuppereastside Office Hours: M-F, 9am-5pm On Dec 13, 2018, at 2:44 PM, Lesley Groff > wrote: Hi Martin...we need to return the watch for Emma Rod Larsen...she is a recipient in London and I placed the watch order for her on the UK website. Our man, Merwin tried to return today but was not able to. Can you help? Lesley Begin forwarded message: From: Merwin Dela cruz < Subject: Re: Your order is on its way. Date: December 13, 2018 at 2:37:58 PM EST To: Lesley Groff Hi Les, The store will not take the watch back. It has to return to sender. Thanks On Dec 12, 2018, at 11:13 AM, Lesley Groff < > wrote: EFTA00488077