From: Lesley Groff <1 To:' fr" Subject: Re: Action Required - Your 23andMe Order #740-627542-142810 Date: Fri, 09 Jun 2017 16:44:40 +0000 GREAT to know the order has shipped! Thank you so much for your help... ...in the link you sent me however it was for the dual kit so I assumed that was what the order was originally placed for...I have told Sultan the new order was placed for Health and Ancestry at $199 per kit...Sultan said he really only wanted ancestry at $99 per kit...I am not sure what to do here... I know Sultan would like these kits as soon as possible since we have been going back and forth for a few weeks... I hate to ask, but is it possible for me to place an order for the 30 ancestry kits only at $99 each and when we receive the 30 Health + Ancestry kits we send them back? Can you issue a call tag? Lesley On Jun 9, 2017, at 12:34 PM, wrote: # Please type your reply above this line # VUOUJI I 'CI %-iell Ticket #983918: Action Required - Your 23andMe Order #740.627542-142810 You are receiving this email because you were copied on the original email sent to 23andMe's Customer Care team. You will receive email notifications on all updates to the request. Reply to this email to add a comment to the request. Taylor, Jun 9, 9:34 AM PDT: Hi Lesley, I'm happy to confirm that your new order has shipped, and you can track its status via LISPS here: https://tools.usps.com/go/TrackConfirmAction.action? tLabels =940551 0898822013465806 Your order includes 30 Health + Ancestry Service kits for use in the United States. To clarify, 23andMe currently offers two services: Health + Ancestry, and Ancestry. Our Health + Ancestry Service includes access to over 75 reports on health, traits, and ancestry, while our Ancestry Service provides access to our ancestry reports and tools which include: Ancestry Composition, DNA Relatives, Haplogroups, Neanderthal Ancestry, and our DNA comparison tools. EFTA00454220