From: Lesley Groff cza. To: "Bums, Jen" <=I > Cc: Ike Groff <MI >, "Pombo, Mario" <IIMI > Subject: Re: $15 Incoming Wire Fee? Date: Wed, 26 Jun 2013 14:18:51 +0000 Thanks Jen! appreciate you researching the matter . have a great day On Jun 26, 2013, at 10:06 AM, Burns, Jen wrote: > Hi Ike, > • Thank you so much for that information, I've been able to confirm that going forward- we will waive all incoming wire fees. As I mentioned, I will take care of crediting that $15 fee back to the account today. > Thank you, > Jennifer > Jennifer Burns > Assistant Branch Manager > The Bank of New Canaan > 208 Elm Street New Canaan, CT • Original Message > From: Ike Groff [mailto: > Sent: Wednesday, June 26, 2013 10:03 AM > To: Burns, Jen; Lesley Groff; Pombo, Mario > Subject: RE: $15 Incoming Wire Fee? > • Hi Jen, > • We will have very few wires. Less than one per month. in fact I think less the six per year. > Ike • Original Message > From: Burns, Jen [mailto: > Sent: Wednesday, June 26, 2013 10:00 AM > To: Lesley Groff; Pombo, Mario > Cc: Ike Groff > Subject: RE: $15 Incoming Wire Fee? > • Hi Lesley, > • I apologize for the delay; I did speak with my manager regarding your request and we should be able to waive incoming wire charges however I just need a bit more information. I see that you've only had one wire come into this account so far- do you know on a monthly basis about how many wires you would be receiving? I will take care of crediting the fee back to your account today, and if you could please let me know about how many wires you would be expecting I should have an answer for you today regarding waiving all incoming wire transfer fees. > Thank you, > Jen EFTA00388399