From: To: bellaklein Subject: Re: Date: Mon, 19 May 2014 17:40:09 +0000 problem is, I don't know if it is working or not. what should I tell them? Is it an automated call? On May 19, 2014, at 1:36 PM, bellaklein wrote: ok, time warner might call you to insure that the line is working. They will call the phone on file Thank you, Bella Tel: On May 19, 2014, at 1:17 PM, > wrote: ok...we will see if we can get the guest to do this...apparently, she is not real good at responding..that is why office is trying to reach her on the apt phone. On May 19, 2014, at 1:14 PM, bellaklein wrote: On the phone with TWC. The modem in the apt should be restarted manually: unplug for about 30c and plug back in. Should work. TWC will call the number shortly to troubleshot. Thank you, Bella Tel: On May 19, 2014, at 1:02 PM, > wrote: ok, that is what Bella has for the number in there...so sony...Bella, do you have any thing else for this apartment? On May 19, 2014, at 12:59 PM, Kimberly Feierstein wrote: Doesn't work. EFTA00369163