From: To: James Ce Cc: James Ce < >, Bella Klein Subject: Re: Citicar Date: Sun, 14 Sep 2014 14:16:34 +0000 unbelievable...and not what you need after a long trip home and late at night. Bella, speak to Lillian on Tuesday...she handles disputes and will not be in until Tues. On Sep 14, 2014, at 10:12 AM, fames I need mac help < • wrote: Thanks. For the record, I got out there @ 10:25 and the area was almost empty — 5 vehicles, none of them were marked lotus or citicar. I waited until 10:40 before the first call, checking all the cars that came. None of them were mine. The dispatcher claimed he was going to pull right around with 2-3 minutes; I told her which number I was under. I waited another ten minutes before calling again. This time she put me on hold while she called the driver. She claimed that the driver had come around, but again that's really possible. There's a ton of people around by now, but only 6 vehicles anywhere near #3. All town cars that showed up successfully found their fares. At this point I told her to not bother, and she tried to start an argument over whether the company would still be charged if I walked away. I told her have to take that up with the company. I really don't think the driver was anywhere near JFK when my flight arrived, and they certainly didn't make the loop and get ushered off without finding me. Had been there when they said they would, I would have been home by the time I sent that email. The first time citicar picked me up was 6 am and my street was deserted; the dispatcher called me to say I needed to go down and wait because the driver couldn't find parking. I know they lie whenever convenient. Okay. Done ranting now. I hope you're having a good weekend! On Sep 14, 2014, at 9:46 AM, wrote: Oh n0000! I'm so sorry. I just called citicar and they couldn't tell me much. I will have Bella follow up on this. Sent from my iPhone On Sep 13, 2014, at 10:57 PM, james I need mac help < wrote: EFT