From: Nat Gennace To: Subject: RE: Jeffrey Eptein - AMT Service Date: Thu, 02 Oct 2014 16:52:29 +0000 Hello and I spoke with Steve from Expedited Service (Steve is the head of our service division in NY), and Steve reviewed the service order and spoke with Chris. It was apparent from the service that there was no issue with the Precor hardware. Further, Chris was able to review installation and noted that there were no mistakes made by Mike. Chris utilized an RF meter and found that there was a low signal from the input. The Precor AMT 885 P80 console has a suggested minimum of 60 B.F.'s (it is a high-deflnibon tuner by default), and the signal was below that. Owls attempted to run the unit redirect to Set Box, but there were no alternate Set Boxes to connect to in an effort to circumvent the low signal. I was also informed that Owls checked the wire, too. As per Owls, he did spend time on the phone with Precor Tech Su during this call it was established that a different configuration be utilized to attempt to get the console to receive a signal. I am guessing this is where stepped in and programmed the configuration with Precor Tech Support. Owls did take a service log from the machine via USB, which reads all error codes. So if anything else should arise or seem like it needs attention, we can review that initial data. I apologize as I knew the process was inconvenient, but I hope that this clarifies the circumstances and reeds that the Precor product itself is not compromised. Nat Gennace Manage& Online Fitness Consultant Leisure Fitness Equipment 193 Route 17 (Between Midland and Century, next to Dunkin Donuts) Paramus, NJ 07652- (Mon, Tu, Thu, Fri, Sat) Check out - Guaranteed best pricing AuthonYed Dealer of Precor, Spirit, Inspire, Landice, Life Fitness, Cascade, Body Solid, Torque, Teetei; Powerblock, GoRt, Sportskt, Diamondback and LifeSpan equipment From: Sent: Thursda , October 02, 2014 12:02 PM To: ; Nat Gennace Subject: