From: Nat Gennace To: Subject: RE: Jeffrey Eptein - AMT Service Date: Thu, 02 Oct 2014 16:13:14 +0000 I am glad to hear you were able to get it up and running with the help of Precor support. After all that's what Precor is there for. It's unfortunate that John could not resolve the issue. I am awaiting a response from John, but it's my understanding that it was not a hardware issue? Mr. Epstein was not billed for delivery and installation, nor the removal of the Precor EFX 447. The non hard good charge was for connecting the Preva hardware and creating a Preva account with Preocr. Nat Gennace Manage& Online Fitness Consultant Leisure Fitness Equipment 193 Route 17 (Between Midland and Century, next to Dunkin Donuts) Paramus, NJ 07652-- (Mon, Tu, Thu, Fri, Sat) Check out - Guaranteed best pricing Authorized Dealer of Prem., Spirit, Inspire, Candice, Life Fitness, Cascade Body Solid, Torque, Teeter, Powerblock GoRt, SportsArt, Diamondback and aeSpan equipment From: Sent: Thursda , October 02, 2014 12:02 PM To: ; Nat Gennace Subject: Re: Jeffrey Eptein - AMT Service Thank you Nal. No. John's people mid not fix it. I had lo program and register myself with the help of Precor Tech support. It is now aortae as it should be. Did we got charged br install:dim and programing? Thanks Vice Cal On Thursday, October 2, 2014 11:36 AM, > wrote: I will let answer! Sent from my iPhone On Oct 2, 2014, at 11:24 AM, Nat Gennace .11 > wrote: > Hello and > I was just writing to follow up and see how everything went with the service on the AMT? Was John able to rectify the issue with the console? > Nat Gennace > Manager, Online Fitness Consultant > Leisure Fitness Equipment > 193 Route 17 (Between Midland and Century, next to Dunkin Donuts) > Paramus, NJ 07652-- (Mon, Tu, Thu, Fri, Sat) > Check out - Guaranteed best pricing > Authorized Dealer of Precor, Spirit, Inspire, Landice, Life Fitness, Cascade, Body Solid, > Torque, Teeter, Power