From: bellaklein To: james ce I personal genius -4 Cc: , Rich Kahn rwin Dela crux Subject: TWC apt 10B Date: Fri, 06 Feb 2015 21:09:31 +0000 On Nov 3rd technician from TWC installed new modem in apt 10B. M, please confirm with the super that building doesn't have it. To order new modem from TWC is $150. If we are sure the modem walked away i would ask Merwin to purchase new one - will cost less. Apt I0N will be active tomorrow. Merwin, please ask Jojo to exchange modem at TWC office. Please update when we have new equipment and James will assist to install. Thank you, Bella Tel: On Feb 6, 2015, at 11:44 AM, james ce I personal genius < wrote: Wifi in 8A is working now. The TWC modem/wifi was replaced, there's no AirPort Basestations at all. I changed the network name and password on the wife to 8A/ bemyguest. It's connecting fast & furious now. The modem for the TWC account in 10B is missing. says it wasn't there when she was moved in -- the power supply for the old modem is on her windowsill. Any idea who would know what happened to it? The modem & AirPort Extreme there are from ION (I called TWC and confirmed). That account is on seasonal hold until tomorrow so that modem can't be used right now. is using the signal for 11B so she's okay until she moves back into I0N next week. The ION modem is old and will likely be disabled by TWC soon after we reactivate it in 10N. We should see if we can get them to send us the upgraded modem now, so as soon as the work is done in the apartment I can install it and have it up and running before moves back in. James Ce your Personal Genius K Certified Support Professional 10.6 http://personalgenius.us On Feb 4, 2015, at 12:50 PM, > wrote: EFTA00353337