From: 1O: Cc: Darren Indyke < Subject: Re: VisaHq Visa for Japan Date: Thu, 30 Apr 2015 19:21:37 +0000 yes, thank you .we are on top of things! I have already changed ticket ...i will be sending you each your own separate tickets now...and Darren has retyped and signed the Letter for you...it is here on my desk...can one of you come and pick up? Or I could ask Leo to come and get them and take them back to the house? (Lyn and jojo are off today and tomorrow) On Apr 30, 2015, at 3:18 PM, Begin forwarded message: From: Carlos Esteban Condat < Date: April 30, 2015 at 2:26:28 PM EDT To: Subject: VisaHq Visa for Japan Dear and wrote: So after rechecking all your papers the consulate told us that the information given in the Letter of Guarantee about the expenses coverage is not enough. There are two options. I. You each need a letter as statement from the inviting company in Japan where they explain that they will cover all your expenses while in the country. (This one can be emailed). 2. Redo the business letter from Southern Trust Company and add that the company guarantees the coverage of all expenses for you while in Japan. (This one has to be original). Also in case thirt.dme ou should contact the airline since on the reservation your name is different than in the passport. They confirmed with me the 5 business days processing time so that means we have some extra days, Let me know what you wish to do. Carlos Esteban Condat Visa Specialist Visa HQ.com New York, NY 10017 EFTA00348465