From: Natalia Molotkova To: ' Subject: Can you please check on CREDIT for Hotel in St. Barth's [Email Ref: 150925-000304] Date: Thu, 24 Sep 2015 19:42:28 +0000 <-- ---- TO ENSURE YOUR MESSAGE IS DELIVERED IN ITS ENTIRETY, PLEASE DO NOT REPLY BELOW THIS LINE ; 11Centurion Banner Response (Natalia Molotkova) 09/24/2015 03:42 PM It is very interesting hotel. I cancelled room in 2 ways, emailed them directly and via my system. So they told me that both cancellations went to their spam folder, they are refunding it, sorry fro the delay and thank you for letting me know about de osit not refunded. Re ards Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 10:30am to 7:00pm EST Customer (=Ella) 09/24/2015 02:06 PM appreciate it Response (Natalia Molotkova) 09/24/2015 02:00 PM Ok, will reach out to the hotel.. Regards, Natalia Molotkova Centurion Relationship Manager (877) 877-0987 Hours: Monday through Friday 10:30am to 7:00pm EST Customer 09/24/2015 01:57 PM Hi Natasha...i am being asked by our accounting dept to please check on the credit for the hotel we booked for in St. Barth's -The Hotel Manapany Sain for Dec. 25-Jan 10...it is from Rec. Loc#BPXRIL...we were charged $2951.12 on Aug. 26th, 2015 and still await the credit... Let me know! thanks, Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at O 2015 American Express. All tights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you