From: To: Subject: Re: Your Eurostar booking confirmation Sat 14th Nov 2015 - Date: Thu, 12 Nov 2015 15:19:06 +0000 i think you should go before Saturday just in case. if you have a problem today we can try to fix....you shouldn't have a problem, but just in case...if you go day of and you have a problem it is more stressful and harder to rectify...we used the voucher and it is on Jeffrey's credit card...Do you have time to try to go today or tomorrow? On Nov 12, 2015, at 10:14 AM, wrote: Thank you! So I cannot go directly on Saturday. But why last time it worked fine? On 12 Nov 2015, at 15:04, wrote: Hi ...we could not change your ticket from the US...I had Eurostar void your tickets and you will receive a refund for the tickets you purchased on your credit card. Below is your brand new ticket... you must GO TO THE STATION TODAY OR TOMORROW and get your tickets...you must give them your ID (passport) and the ticket and tell the agent to " READ THE NOTES" ...they want you to bring the credit card used to purchase the ticket but you don't have it..it's Jeffrey's ...I just spoke to Eurostar and they put special notes for the a ent to see so they know to release the tickets to you without the Credit Card. We used the Voucher ...But please you must go TODAY or TOMORROW to get your tickets from the station...please do not wait until the last minute. I want to know you have them in your hand. Can you do this? thanks, Begin forwarded message: From: Eurostar < Subject: Your Eurostar booking confirmation Sat 14th Nov 2015 - Date: November 12. 2015 at 9:39:40 AM EST To: pEurostar logo Manage your booking Travel information EFTA00335605