From: Natalia Molotkova To:' ' < Subject: Mandarin Marrakech Credit? [Email Ref: 160105-000345] Date: Mon, 04 Jan 2016 19:23:01 +0000 <--== TO ENSURE YOUR MESSAGE IS DELIVERED IN ITS ENTIRETY, PLEASE DO NOT REPLY BELOW THIS LINE Centurion Banner Res (Natalia Molotkova) 01/04/2016 02:23 PM , respond from the hotel: I am pleased to inform you that we could exceptionally use the 100% cancellation fee as a credit under the conditions that he stays for a minimum stay of 3 nights in the Oriental Pool Villa. Please advise. Regards, Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Customer (=Ma 01/04/2016 01:33 PM OK! thanks Response (Natalia Molotkova) 01/04/2016 01:29 PM Let me reach out to them again, will be back shortly...I think they want to cooperate, due to they value Mr. Epstein. Regards, Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Customer 01/04/2016 01:24 PM HI Natasha and Happy New Year! I had quite a few things going on over the weekend...ICathy helped me tremendously! I am following up to see if we were able to get a credit to use toward a future stay at the Mandarin in Marrakech...I ask because I don't want it to slip through and Jeffrey is claiming he will go to Marrakech around Jan. 23rd... Let me know! thanks, Privacy Statement I Visit the Centurion Card website To team more about e-mail security or report a suspicious e-mail, please visit us at 2016 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a thud party concierge service contractor ("Concierge Company). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Comp