From: Natalia Molotkova To:' ' Subject: change Ticket (Rec. Loc [Email Ref: 160106-000146] Date: The, 05 Jan 2016 19:25:33 +0000 Attachments: TO ENSURE YOUR MESSAGE IS DELIVERED IN ITS ENTIRETY, PLEASE DO NOT REPLY BELOW THIS LINE enturion Banner Response (Natalia Molotkova) 01/05/2016 02:25 PM Thank you!!! New ticket is on its way. Non refundable, change fee is 150.OOEUR. Due to ticket is going to be issued on American Airline stock, in case of cancellation credit for the future, but new trip has to originate in Europe. Regards, Natalia Molotkova Centurion Relationship Manager I loin • Monday through Friday 9:00am to 5:30pm EST Customer (=Ella 01/05/2016 01:27 PM yes, issue the new AA ticket and cancel the KLM ...i understand we lose the money...thanks Response (Natalia Molotkova) 01/05/2016 01:20 PM Ok, and the KLM will be lost, non refundable. Fare with Americans went up to 803.26USD, non refundable. May I cancel KLM and issue new with AA? Regards, Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST Customer 01/05/2016 01:06 PM HI...sorry I see the email you sent earlier now ...Lets book her on the first option below for $795.66 please ...thanks 1 BA 1535 07JAN CDG JFK 1000A 1255P OPERATED BY AMERICAN AIRLINES INC. EFTA00332391