Service Request #25380 Needs Serial of temporary Decoder AMS Status: Priority: Type: Closed P3 (Next Day) Service Contract Assigned To: Jeff Cranor, Jeff McKenzie. Justin Houston Date Created: Next Appt.: Sep 9, 2019 Customer: FBOP MCC New York MS0109 (130104.001) Contact: Service Location: Main Location 150 PARK ROW NEW YORK, NY 10007 Bill To: FBOP MCC New York MS0109 (130104.001) 150 PARK ROW NEW YORK, NY 10007 PO #: Additional Information S Custom Fields: Is this a emergency request: Is the system in question under any warranty: What is the system in question : When was the problem first discovered: PO Number: Who reported the problem initally: Is this a consistent problem or intermittent: Is this problem effecting all users: Is there power to the device in question: Do you have a spare device on site: Can you send a picture of the device: Has any work been done in the area involved: Can you describe what is or is not happening: Material Required For Request: Who Requested the service call : Detailed Description: Yes. You must call Today CONSISTENT YES YES Unknown NO NO Moving AMS and SVRs to the computer services server room PHONE SUPPORT MINcalled because they are moving the recording equipment to the Computer Services server room for full time access. They needed the senal number to get a new ip address for the new location. Schedule EFTA00127550