From: lenforcement < To: Subject: Apple Response; Case Number: 2019R01059; (19271022) Date: Thu, 19 Sep 2019 21:10:55 +0000 Importance: Normal Dear AUSA Pursuant to your legal request, Apple has provided you with a file containing customer personally identifying information (PII). As previously advised, for data security and customer confidentiality purposes, Apple's production of data containing customer Pll is encrypted using GPG encryption software. Law enforcement officers who receive Apple data containing customer Pll must be able to manage production files encrypted with the GPG format without technical assistance from Apple. Technical information relating to GPG encryption software is available at: http://www.gpg4win.org/doc/en/gpg4win- compendium.html. Information in relation to installing GPG on Windows OS is included in this link under the heading 'Installing Gpg4win'. If you require further technical assistance/information, please consult your agency's Information Technology Department. The password for the encrypted file(s): GPG Installation & Decryption Instructions When decrypting the gpg file be sure that you have read write permissions on the drive that you are copying to and that the drive is formatted with NTFS (there are limitations with FAT32 file systems where long file paths are not supported, which will cause expansion of some productions to fail to properly unzip). Access the GPG encrypted file by using the following steps (please note that this should not be considered a comprehensive description of the process as the user rights on the machine may not permit certain steps outlined herein). For Windows: 1. Install GPG for Windows (http://www.gpg4win.org/) There is a light version of gpg that doesn't include Kleopatra that you can install with this link: http://files.gpg4win.org/gpg4win-light-2.1.0.exe 2. Copy the file to a drive that the user can write to 3. If you restart your computer you should be able to double